Privacy Policy
This page is maintained by Zamindar Tea to explain what information we collect on this website and how we use it.
Last updated: August 2026
1. Information We Collect
- Order details — name, delivery address, email, phone number and order contents, collected when you check out.
- Enquiry details — the name, business, city, phone, email and message you enter in our contact or stockist forms.
- Basic technical data — such as pages visited and device/browser information, used to keep the site working.
2. How We Use It
- To process, pack, ship and support your orders.
- To reply to your contact and stockist enquiries.
- To send order or delivery updates.
- To improve our products, packaging and website.
We do not sell or rent your personal information to anyone.
3. Payments
Payments are handled by our checkout and payment providers. Card and UPI credentials are entered on their secure systems — we never see or store your full payment details.
4. Service Providers
We share only what is necessary with the providers that run our store, hosting, database, email delivery and courier logistics. They are permitted to use your data solely to perform those services for us.
5. Cookies
We use cookies and similar browser storage to keep your cart, remember preferences and enable checkout. You can block cookies in your browser, but parts of the store may stop working.
6. Data Retention
Order records are retained as long as needed for accounting, tax and warranty purposes. Enquiry records are kept only as long as they are useful for follow-up, and are deleted on request.
7. Your Choices
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate details.
- Ask us to delete your enquiry data or unsubscribe from updates.
Email owner@zamindartea.com and we will respond within a reasonable time.
8. Security
Access to our store data is restricted to authorised accounts, and traffic to this site is encrypted in transit. No online service can promise absolute security, so please keep your own account and email access protected.
9. Children
Our store is intended for adults. We do not knowingly collect information from children under 13.
10. Changes & Contact
We may update this policy; the current version is always published here. Questions? Write to owner@zamindartea.com or call +91 90258 00600, Puducherry, India.